Privacy Policy

Privacy Policy – Forever Blue

Effective Date: [15/08/2025]

Welcome to Forever Blue. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website https://foreverblue.gr (the “Site”).

By using our Site, submitting a booking, creating an account, using our contact forms or chatbot, or subscribing to our newsletter, you agree to this Privacy Policy.

1. Who We Are

Forever Blue is a short-term rental property offering online accommodation reservations, blog content, and community engagement via our website. We are located in Greece and operate independently.

2. What Personal Data We Collect

We collect the following types of personal data depending on your activity on our Site:

a. Account Registration

  • Full name
  • Email address
  • Username and password (hashed)
  • Booking and service history
  • IP address and device/browser info

b. Booking and Purchases

  • Guest information (name, contact details)
  • Booking dates and preferences
  • Selected additional services
  • Payment information (processed securely by third-party payment gateways)
  • Billing address and VAT (if applicable)

c. Newsletter Subscription

  • Email address
  • Consent for marketing communications
  • Interaction data (e.g., open rates)

d. Blog Comments

  • Name (or alias), email, comment content
  • IP address and browser user-agent (for spam filtering)
  • Gravatar avatar (if enabled)

e. Contact Forms & Inquiries

  • Name, email address
  • Message content
  • Technical metadata (IP address, browser, device type)

f. Chatbot Interactions

  • Name (if provided), email (if provided)
  • Chat content
  • IP address, browser/device metadata
  • Time and date of interactions

g. Media Uploads

  • If you upload images, avoid including EXIF GPS data, as it may be visible to other users.

h. Social Media Feeds (e.g. Instagram, Facebook)

  • Embedded feeds may collect usage data via cookies and third-party tracking technologies.

i. Google Maps

  • When interacting with embedded maps, Google may collect your IP address and location.

j. Google Analytics

  • We use Google Analytics to collect aggregated usage data such as pages visited, duration, location (approximate), device type.
  • Google may set cookies or tracking identifiers in your browser.

3. How We Use Your Data

We use your personal data to:

  • Manage bookings and provide related services
  • Create and maintain user accounts
  • Send transactional and promotional emails (with consent)
  • Respond to inquiries and provide support
  • Enable blog engagement through comments
  • Operate chatbot conversations
  • Improve website performance and user experience (analytics)
  • Comply with legal and tax obligations

4. Legal Basis for Processing (GDPR)

We rely on the following lawful bases to process your data:

  • Contractual necessity – for bookings and purchases
  • Consent – for newsletters and marketing
  • Legitimate interests – for site analytics and spam prevention
  • Legal obligation – for tax and record-keeping purposes

5. Cookies & Tracking Technologies

Our Site uses cookies for:

  • User authentication and session management
  • Remembering preferences
  • Analytics and performance
  • Embedded content (e.g., YouTube, Maps, Instagram)
  • Spam prevention

👉 Please see our Cookie Policy for detailed information and opt-out options.

6. Embedded Content from Other Sites

Pages on this site may include embedded content (e.g., videos, maps, social media feeds). These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the content—especially if you are logged in to those platforms.

7. Who We Share Your Data With

We only share your data with:

  • Payment processors (e.g., Stripe, PayPal, or other PCI-compliant services)
  • Email marketing platforms (e.g., Mailchimp, Brevo)
  • Analytics providers (e.g., Google)
  • Chatbot provider (if applicable)
  • Hosting and website maintenance providers
  • Law enforcement or tax authorities (when legally required)

We do not sell your personal data.

8. How Long We Retain Your Data

  • User accounts: until deleted by the user or admin
  • Bookings & transactions: retained for at least 6 years for legal purposes
  • Comments: retained indefinitely unless deleted
  • Newsletter subscribers: until you unsubscribe
  • Form inquiries: retained for up to 12 months unless legally required to retain longer

9. Your Rights (Under GDPR)

You have the right to:

  • Access your data
  • Correct or update your data
  • Request deletion of your data
  • Withdraw consent (e.g., newsletter)
  • Request data portability
  • Object to certain processing (e.g., profiling)

To exercise your rights, contact us at: info@foreverblue.gr

If you’re an EU/EEA resident, you may also lodge a complaint with your local data protection authority.

10. Data Security

We protect your personal data using:

  • HTTPS/SSL encryption
  • Firewall and malware protection
  • Secure admin access
  • Access control to databases and hosting

11. International Data Transfers

If your data is processed or stored outside the EU (e.g., via email services, cloud providers), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

12. Children’s Privacy

This Site is not intended for users under the age of 16. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our services. Updates will be posted here with a new Effective Date.

14. Contact Us

If you have questions about this policy or your data, please contact:

Forever Blue
Email: info@foreverblue.gr
Phone: +30 697 300 3341
Website: https://foreverblue.gr
Address: Serron 16, Maroudi, Salamina, 18903